{"id":1503,"date":"2026-01-05T10:38:58","date_gmt":"2026-01-05T10:38:58","guid":{"rendered":"https:\/\/www.ifwworld.com\/shreearts\/?page_id=1503"},"modified":"2026-04-24T04:47:56","modified_gmt":"2026-04-24T04:47:56","slug":"returns-refund-policy","status":"publish","type":"page","link":"https:\/\/www.ifwworld.com\/shreearts\/returns-refund-policy\/","title":{"rendered":"Returns &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1503\" class=\"elementor elementor-1503\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b6dd5f e-flex e-con-boxed e-con e-parent\" data-id=\"9b6dd5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8902a0 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"c8902a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/www.ifwworld.com\/shreearts\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d265c0f e-flex e-con-boxed e-con e-parent\" data-id=\"d265c0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b54c2a elementor-widget elementor-widget-text-editor\" data-id=\"9b54c2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This Returns &amp; Refund Policy applies to purchases made through the <strong>Shree Arts<\/strong> website and is drafted in accordance with <strong>German consumer protection laws<\/strong> and the <strong>EU Consumer Rights Directive<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80c01e0 elementor-widget elementor-widget-heading\" data-id=\"80c01e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Right of Withdrawal (Widerrufsrecht)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b0f7b0 elementor-widget elementor-widget-text-editor\" data-id=\"9b0f7b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As a consumer within the European Union, you have the legal right to withdraw from this contract within <strong>14 days<\/strong> without giving any reason.<\/p><h4><span style=\"text-decoration: underline;\">Withdrawal Period<\/span><\/h4><p>The withdrawal period will expire <strong>14 days from the day<\/strong> on which you or a third party (other than the carrier) acquires physical possession of the goods.<\/p><h4><span style=\"text-decoration: underline;\">How to Exercise Your Right of Withdrawal<\/span><\/h4><p>To exercise your right of withdrawal, you must inform us of your decision by a clear statement (e.g. email).<\/p><p><strong>Contact details:<\/strong><br \/>\ud83d\udce7 Email: <a>shreearts.de@gmail.com<\/a><br \/>\ud83d\udcde Phone: +49 15156313729<\/p><p>You may use a withdrawal request in writing, but it is not mandatory to use a specific form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f20484 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3f20484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f924f6b elementor-widget elementor-widget-heading\" data-id=\"f924f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Effects of Withdrawal<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-063e478 elementor-widget elementor-widget-text-editor\" data-id=\"063e478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you withdraw from this contract:<\/p><ul data-spread=\"false\"><li><p>We shall reimburse all payments received from you, including standard delivery costs.<\/p><\/li><li><p>Reimbursement will be made <strong>within 14 days<\/strong> from the day we receive your withdrawal notice.<\/p><\/li><li><p>We may withhold reimbursement until we have received the returned goods or you have provided proof of return.<\/p><\/li><\/ul><p>Refunds will be issued using the <strong>same payment method<\/strong> used for the original transaction, unless otherwise agreed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8c664 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"df8c664\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85cd38b elementor-widget elementor-widget-heading\" data-id=\"85cd38b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Return of Goods<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e81778 elementor-widget elementor-widget-text-editor\" data-id=\"9e81778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>After informing us of your withdrawal, you must return the goods <strong>within 14 days<\/strong>.<\/p><h4><span style=\"text-decoration: underline;\">Return Conditions<\/span><\/h4><ul data-spread=\"false\"><li><p>Products must be unused, undamaged, and in their original packaging.<\/p><\/li><li><p>You are responsible for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.<\/p><\/li><\/ul><h4><span style=\"text-decoration: underline;\">Return Shipping Costs<\/span><\/h4><ul data-spread=\"false\"><li><p>Customers bear the <strong>direct cost of returning the goods<\/strong>, unless otherwise agreed.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d72a719 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d72a719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a68827d elementor-widget elementor-widget-heading\" data-id=\"a68827d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Non-Returnable \/ Excluded Items<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-931ff3c elementor-widget elementor-widget-text-editor\" data-id=\"931ff3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The right of withdrawal does <strong>not<\/strong> apply to the following items:<\/p><ul data-spread=\"false\"><li><p>Custom-made or personalized products<\/p><\/li><li><p>Goods made to the customer\u2019s specifications<\/p><\/li><li><p>Sealed goods which are not suitable for return due to health or hygiene reasons, if unsealed after delivery<\/p><\/li><li><p>Digital content once download or access has begun<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da6295d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"da6295d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-209272d elementor-widget elementor-widget-heading\" data-id=\"209272d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Damaged or Incorrect Items<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d70de05 elementor-widget elementor-widget-text-editor\" data-id=\"d70de05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you receive a damaged, defective, or incorrect item, please contact us within <strong>48 hours of delivery<\/strong> with:<\/p><ul data-spread=\"false\"><li><p>Your order number<\/p><\/li><li><p>Photos of the damaged or incorrect item<\/p><\/li><\/ul><p>We will arrange a replacement or refund in accordance with German statutory warranty rights.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2b839 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3a2b839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf3a62a elementor-widget elementor-widget-heading\" data-id=\"bf3a62a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Late or Missing Refunds<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b0d4c elementor-widget elementor-widget-text-editor\" data-id=\"e2b0d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have not received a refund:<\/p><ul data-spread=\"false\"><li><p>First check your bank account or payment provider<\/p><\/li><li><p>Contact your card issuer or bank<\/p><\/li><li><p>If the issue persists, contact us at <a><strong>shreearts.de@gmail.com<\/strong><\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6fe70 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"de6fe70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f76bbd9 elementor-widget elementor-widget-heading\" data-id=\"f76bbd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Statutory Warranty (Gew\u00e4hrleistung)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7475dd elementor-widget elementor-widget-text-editor\" data-id=\"c7475dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your statutory warranty rights under German law remain unaffected by this Returns Policy. This includes your right to claim remedies for defective goods in accordance with \u00a7\u00a7 434 ff. of the German Civil Code (BGB).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9830b3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a9830b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a96dc98 elementor-widget elementor-widget-heading\" data-id=\"a96dc98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8. Contact Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b5d8e elementor-widget elementor-widget-text-editor\" data-id=\"75b5d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For all return, refund, or withdrawal-related queries, please contact:<\/p><p><strong>Company Name &#8211;<\/strong> Arudkar &amp; Naik GbR. <br \/><strong>Name of Founders &#8211;<\/strong> Dhanashree Naik &amp; Priyanka Arudkar.<br \/><strong>VAT No. &#8211;<\/strong> DE455365226<br \/><strong>Tax number (Steuernummer) &#8211;<\/strong>\u00a0203\/160\/00186<br \/><strong>Registration No &#8211;<\/strong>\u00a0Dresden &#8211; 14612000<\/p><p>\ud83d\udcde Phone: +49 15156313729<br \/>\ud83d\udce7 Email: <a>shreearts.de@gmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home This Returns &amp; Refund Policy applies to purchases made through the Shree Arts website and is drafted in accordance with German consumer protection laws and the EU Consumer Rights Directive. 1. Right of Withdrawal (Widerrufsrecht) As a consumer within the European Union, you have the legal right to withdraw from this contract within 14 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1503","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/pages\/1503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/comments?post=1503"}],"version-history":[{"count":11,"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/pages\/1503\/revisions"}],"predecessor-version":[{"id":1569,"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/pages\/1503\/revisions\/1569"}],"wp:attachment":[{"href":"https:\/\/www.ifwworld.com\/shreearts\/wp-json\/wp\/v2\/media?parent=1503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}